Start with a free site assessment — we visit your location, map your layout, and identify gaps. Most businesses start with either network stabilisation or CCTV. We hand you a prioritised plan, not a sales pitch.
A 4–8 camera CCTV setup takes 1 day. Structured network cabling for a 20-node office takes 2–3 days. Server room build-outs range from 3–7 days depending on rack count. We always give a realistic timeline upfront.
Yes. We regularly work evenings and weekends for businesses that cannot tolerate daytime downtime. Saturday slots are especially popular with retail and hospitality clients. Just mention this when booking.
We prepare the technical drawings and documentation you need to approach your building management or landlord. For commercial IT parks in Chennai (OMR, Sholinganallur, Perungudi), we've done this many times and know the process well.
Indoor cameras cover 300–500 sq ft each; outdoor wide-angle units cover up to 30 metres of perimeter. A 2,000 sq ft office typically needs 6–8 cameras. We do a camera placement plan for free before you commit to anything.
Analog (HDCVI/TVI) is cheaper upfront and runs on coaxial cable — great for retrofitting older buildings. IP cameras offer higher resolution, remote access, and AI features but need Cat6 infrastructure. We install both; the right choice depends on your building and budget.
Storage depends on camera count, resolution, and motion sensitivity. A typical 8-camera 2MP setup uses ≈1 TB for 30 days. We configure remote viewing via Hik-Connect or Dahua P2P — you watch live or review clips on your phone anywhere in the world.
We configure all systems with access controls, audit logs, and retention policies aligned with India's Digital Personal Data Protection Act. For businesses in regulated sectors (hospitals, schools, finance), we provide a compliance checklist at handover.
The three most common culprits are: (1) channel interference from neighbouring offices — easily fixed by changing the Wi-Fi channel, (2) too many devices on a single access point — fixed with proper AP placement, and (3) an ISP line issue disguised as a Wi-Fi problem. We diagnose all three in a single site visit.
Unmanaged switches are plug-and-play — affordable for small offices with basic needs. Managed switches let you create VLANs (separate guest Wi-Fi from internal traffic), set bandwidth limits per port, and monitor performance. We recommend managed switches for any office with 15+ users or a mix of staff and guest access.
Cat6 handles 1 Gbps up to 55 metres and is cost-effective for most offices under 50 metres. Fiber is essential for runs over 100 metres, multi-floor buildings, or when you need 10 Gbps backbone speeds. We design hybrid setups — Cat6 to desks, fiber between floors — for the best cost/performance balance.
Cloud works for most productivity apps, but on-premise servers excel when: (1) you need low-latency access to large local files, (2) data sovereignty or compliance requires local storage, or (3) internet connectivity at your site is unreliable. Many of our clients use a hybrid model — local NAS for heavy files, cloud for email and collaboration.
We implement the 3-2-1 backup rule: 3 copies of data, on 2 different media types, with 1 stored offsite. We also configure and test recovery procedures — most IT setups have backups that were never tested and fail at the critical moment. We simulate recovery quarterly for AMC clients.
SMART diagnostics on drives give early warning of failing storage — we run these quarterly for AMC clients. Other red flags: fans running loudly, unexpected reboots, event log errors (Event ID 1001, 51, 7, 11 in Windows). Our preventive maintenance checklist catches these before they cause downtime.
AMC clients get a 4-hour on-site response guarantee. For non-contract clients we offer best-effort emergency service within 24 hours. For critical outages call 9840101203 directly — do not use email for emergencies.
Standard AMC includes: quarterly preventive maintenance visits, 4-hour on-site response, 24/7 phone support, firmware/software updates, and priority spare parts sourcing. Premium AMC adds dedicated technician allocation and monthly health reports. Both plans are billed annually with a 10% saving vs. ad-hoc calls.
AMC clients have 24/7 phone access to our on-call engineer. For on-site dispatch after hours, response is within 4 hours. We stock critical spares — PoE switches, patch panels, DVR units — at our Thoraipakkam facility so we're never waiting on procurement during a crisis.
For projects above ₹1,00,000 we offer milestone-based payments — typically 30% advance, 40% at mid-point, 30% on handover. This aligns your payment to our delivery so neither party carries all the risk.
Yes. All invoices are GST-compliant. We supply both materials and labour under a single invoice. GSTIN and company registration details are included on every invoice for easy accounting.
Hardware carries the manufacturer warranty (typically 1–3 years for Hikvision, Dahua, D-Link, and HP). Our workmanship — cabling, mounting, and configuration — is warranted for 1 year. Any fault that traces back to our installation is rectified at no charge.